We’ve met The Downer and The Egomaniac. Well, hopefully you haven’t had the pleasure in IRL. If you have, my condolences. Have a piece of dark chocolate with me and laugh it off. As with most things in life, a bad interview can be a learning experience. At the very least, it’s a lesson in how not to interview when you’re on the other side of that desk.
Today, we’re going to meet another “worst type” of interviewer. The Flighty One.
Have you ever had an interview that went like this?
Interviewer: (Texting on cell phone) Hey—have a seat! I’ve just got to answer this real quick.
Candidate: Sure thing. (Sits down and waits)
Interviewer: (still texting)
Candidate: (staring at the parking lot outside. watching cars back up and drive away. so fascinating.)
Interviewer: Okay! Sorry about that. Sometimes people are so impatient. (rifles through the mountain of papers on desk) Hmm… I haven’t actually had a chance to go over your resume, Jenny. Why don’t you tell me about you?
Candidate: Well, my name is Jane, and I just graduated with a BA in Human Resources Management. I’ve been working part time as a human resources assistant at–
Interviewer: (cell phone rings) Sorry, Jenny. I’ve got to take this really quick.
Candidate: Oh, okay.
Interviewer: (hangs up after a five-minute conversation about weekend plans) You worked at that law firm on 7th, right?
Candidate: No… I’ve never worked at a law firm.
Interviewer: (laughs) Oh, sorry. I’ve been staring at resumes for days. I can’t even see straight! You’ve been in retail for a while—is that correct?
Candidate: Nope. That’s not me either.
Interviewer: Okay, Jenny. Let’s start over. Tell me about you!
Candidate: My name is Jane. Would you like me to spell it for you?
Oh, the things we wish we could say in these moments. The Flighty One might seem like a fun person to be around, if only they could remember your name. Can you imagine what they’d be like as a boss? Even if a hiring manager has interviewed twenty people that day, they should make knowing who you are (or at the very least your name) a priority. Making you wait while they take phone calls (unless they truly are urgent or emergencies), calling you by the wrong name, or not bothering to review your resume beforehand are all signs that hiring you isn’t a priority. You are just someone and they need to hire someone. And when they hire that someone, they will continue to be someone (until The Flighty One remembers that someone’s name—but don’t hold your breath). Someone will be given expired login credentials for every account, resend emails multiple times (because The Flighty One does not do searches), take on urgent projects that stop being projects a day later, and constantly remind The Flighty One there’s no front desk person because they haven’t hired one yet. This is how I imagine it, anyway.
Here are ways I’ve dealt with The Flighty One in an interview:
- I tell them I’ll wait while they review my resume. The last time an interviewer told me they hadn’t reviewed my resume yet, I handed them a copy of my resume and said I’d wait while they reviewed it. They gave me a strange look—but, hey, at least they stopped calling me by the wrong name.
- I’ve told them we could reschedule the interview, if they needed to. When a hiring manager is taking phone calls or stopping and starting our interview multiple times, I’m not afraid to ask if they want to reschedule. Yes, their time is valuable—but so is mine. They’ll either take me up on it or suddenly realize how they’re coming across. Okay, well, sometimes this doesn’t work at all—and they’ll say, no! Now is fine. In which case, you could consider walking out when they take their next phone call? In all seriousness, sometimes forgetfulness and lack of focus is a sign that the hiring manager is overworked. There is the chance that, once they get some very needed help, they will learn your name and even appreciate what you do.
- I ask how busy they are. When I’m not sure if a hiring manager is oblivious or just overworked, I ask if they’ve got a lot going on and how the new hire might be able to help them. Sometimes it’s clear they are dealing with a difficult situation, and I need to cut them some slack. And other times…
- I vent to trusted friends and family. Let’s face it. The interview process can be brutal, and some employers can treat you very poorly throughout the process, from ghosting you after an interview to calling you by the wrong name. It’s normal to feel frustrated and angry. Sometimes you just need to get it all out!
- Onward and upward! When I have an interview with a hiring manager who doesn’t know my name, I try not to take it personally. Because it’s not about me—it’s about them. Maybe they are a really nice person who is horrible at multi-tasking and time management. Maybe they fully intended to review my resume, but the day—once again—got away from them. The best thing I can do is keep applying and scheduling more interviews. After all, some hiring managers not only know my name, they’ve looked up every book I’ve published and are full of positive feedback about my work. That’s always a pleasant surprise!
Have you ever had an interview like this? How did you respond? Feel free to share your story below!